All repair tipsBefore You Bring It

Back up your phone the right way before any repair

By the Mobile Cliniq team · 3 min read

A good backup turns a repair from nerve-wracking into routine. Most repairs never touch your data — but a few minutes of prep means that even in a worst case, your photos, contacts, and messages are safe.

iPhone: iCloud plus a copy on your computer

The fastest route is iCloud — connect to Wi-Fi, plug in, and let it back up overnight from your settings. If you want belt-and-suspenders, also back up to a computer, which captures everything in one local file you control. Either way, make sure the backup finished and shows today's date before you hand the phone over.

Android: Google plus local files

Android backs photos up through Google Photos and settings and contacts through your Google account — check that both are switched on and synced. For anything stored only on the device, like downloads or files outside the cloud, copy them to a computer or an SD card so nothing important lives in one place.

A two-minute pre-repair checklist

Before you bring a phone in, confirm the backup is current, write down or remember your passcode (we often need it to test the repair), and know your account password. If your repair involves the logic board, turning off Find My iPhone or your Android equivalent ahead of time saves a step. That's it — a couple of minutes now and you can hand over your phone without a second thought.

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